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The original item was published from 5/4/2020 11:16:00 AM to 5/4/2020 11:24:03 AM.

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Posted on: March 17, 2020

[ARCHIVED] Water Bill Credit Card Fees Waived

Credit Card Processing Fees waived 05202020

Water Utility Bills: Credit Card Fees Temporarily Waived For Online And Phone Payments 

The Municipal Services Building (located at 105 West William Avenue) is open to the public. Due to social distancing requirements, number of customers will be limited to 4 at a time. Foot traffic will be one directional entering the building from the north side and exiting on the south side (William Ave). The drive-thru located at the Kingsland Welcome Center will be temporarily open to accept water bill payments only.

Credit Card Fees Temporarily Waived for Online and Phone Payments: Due to the heightened concerns we are currently facing with COVID-19, utility customers are encouraged to utilize the online payment center and phone payment options. The City of Kingsland will temporarily waive online and phone credit card payment fees through May 20, 2020. Kingsland utility payments can be made online at or by calling 1-866-231-1537. All city payments may continue to be placed in drop boxes located at the Kingsland Welcome Center and the Kingsland Municipal Services, which has two payment drop boxes (one on the south side of the building on William Ave and another on the north side of the building).

Applicable penalties will resume beginning May 21, 2020 and disconnects will resume beginning June 8, 2020. For additional information, call 912-729-8233 or visit

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